SoloInterviews.com : Help

How can I watch the movies?
Click on the link next to the picture for the type of connection you have.(ex. If your on a dial up connection then you should click "dial up" and if your on T1, dsl, or cable then you should click on "broadband" or if you would like to view the highest quality video and would like to wait a little longer then click on the "mpg".

How do can I save movies on my computer?
Right click on the link for the video and select "save target as" and select the destination where you would like to save the video. Keep in mind downloading a video can take a few minutes depending on your connection because these are big files.

I finished downloading a movie but it won't open when I double click on it?
You might need to reinstall windows media player. Its free and can be downloaded here.

I am a Mac user. What videos are best designed for me to download or watch?
The MPEG version is best for you to download and watch. You can also watch our hi_res wmv's if you have the proper plugin for them. You can obtain the latest Microsoft Windows Media Player Plugin for Quicktime here. It is free.
http://www.flip4mac.com/wmv_download.htm
If you are having trouble viewing our videos please make sure you have the latest version of quicktime.
http://www.apple.com/quicktime/download/
If you are still having problems please contact our support team.

I use Mozilla Firefox as my browser and when I watch/stream the videos, they are not aligned properly. What can I do about this?
This is a error between Mozilla Firefox browser and the Windows Media Player on the Windows Operating system. You can fix this by simply going here...
http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx
and downloading this plugin that is made by Windows (click the "download now" link). The plugin fixes the bug thats cases this and after you install it, you should be able to see the movies align properly in Mozilla Firefox.
If you use another browser and can not see the videos properly or if you tried this solution and it did not work, contact us for further support.

I still have a problem that I can't resolve?
Drop us an email "service@customerservice4all.com"